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Medical Specialist Centre

DoveTouch Specialists

''Perfect Love casts out all fear''

About Us

DoveTouch Specialists is a Private Specialist Practice based in Bacchus Marsh and Ballarat in Victoria aiming to offer much needed General Practice and Specialist Medical care to people across Regional and Rural Australia.
While we look to bring Specialist care closer to people - our patients come from all over Victoria including Melbourne, Melbourne East, Northern and Western Suburbs including Ballarat, Bacchus Marsh, Ballan, Geelong, Lara, Melton, Sunbury, Gisborne, Mildura, Swan Hill and Bendigo. Presently, we are proud to be able to offer Paediatrician, Behaviour Therapist, Family Therapist / Counselling and other Therapist services.
All our Appointments are GP Referral Based. We organise all our Appointments in a 8-10 month window.

Dr Jheanance Velasco


Dr Jheanance Velasco (Dr Nancy) is a compassionate doctor who specialises in General Paediatrics and caters for children from birth throughout their teenage years. With 18 years of experience, she has trained in tertiary children’s hospitals in both the Philippines and Melbourne.

She manages a variety of medical, behavioural and developmental issues. She enjoys listening to her patients’ stories and understands their needs. She develops a holistic approach towards her patients’ welfare and believes in preventative care as a family unit. 

Dr Nancy loves to travel with her husband in her free time and finds a good work-life balance in her daily routine. Aside from English, she can converse fluently in Filipino.

Dr John Singsit


Our Paediatrician (Children's Doctor) has over 25 years of Paediatric experience and holds a Bachelor of Medicine, Bachelor of Surgery (MBBS), Doctorate of Medicine (MD), and is a Fellow of the Royal Australasian College of Physicians (FRACP).

Our Doctor loves the opportunity to engage and empower families through lots of hearing and caring. He sees himself as a facilitator and is passionate about helping families on their healing journeys. He believes that health and well-being is holistic and therefore needs the touch of many in the health care community especially the allied health staff, GPs and teachers.

He enjoys working with children who are challenging with intriguing possibilities such as ASD, ADHD, and the conundrum of Behavioural and Developmental Paediatrics and everything to do with General Paediatrics.

(Note: Not currently taking any bookings)

Melanie Lewis (Bouras)

Paediatric Dietician

Melanie's passion lies in the management of selective or picking eating. She is highly skilled at ensuring that children with a restricted dietary intake not only meet their nutritional requirements, but also learn how to introduce new foods into their diet. She understands that the sensory properties of food can be very overwhelming for children with Autism, resulting in; mealtime distress, gagging, tears and food refusal. She works closely with parents/ guardians/ carers to establish the right strategies to ensure that eating and meal times are less stressful for all.

Another area near and dear to her heart is paediatric weight management. She takes a very gentle approach when assessing and providing education. She works very closely with your family to achieve your health and wellbeing goals through appropriate diet modification using a family-centred approach.

Lastly, she is also very experienced in managing children with coeliac disease, food intolerances and allergies, nutrient deficiencies, poor weight gain and slow growth.

She loves that she can help families and children achieve their best health outcomes, and she hopes that she can also help you and your family.

Catherine Macharia


Our Psychologist - Catherine Macharia loves working with communities with diverse languages, ethnic backgrounds, nationalities, traditions, religions, and various societal structures to help reduce the stigma associated with mental health illnesses. She offers person centred and culturally informed support to suit individuals’ unique needs.

If you need support with your mental health but fear being labelled with a diagnosis, please do not suffer in silence.

Areas of interest include:

  • Depression and anxiety

  • Isolation and loneliness

  • Adjustment difficulties following life transitions

  • Grief and loss

  • Trauma

  • General wellbeing

Occupational Therapist & Speech Therapist - Group Therapy

Our OT and Speech Therapists are qualified and have experience working with children. 

Their experiences include working with Early Childhood, Education Setting and Private Practice. Additionally, other areas of expertise includes speech and communication handwriting skills, sensory processing, emotional regulation and positive behaviour support.

Our therapists are passionate about helping children being able to do their best and achieve their personal goals.

Group Therapy

Multiple Therapists

Our therapists have multiple years experience working with children who have ADHD and ASD - both verbal and non-verbal. The therapies for Children focus on learning skills, self-helping skills and academic skills. They also has a sound understanding of class based techniques, developmental needs and good play skills.

Focussing on 'Ready to School' and 'classroom success' for the children; our therapists have experience working amongst children who have high sensory needs and behaviours of concern.


DoveTouch Specialist and Medical Centre without a doubt would have to be in my opinion the best Specialist Centre when it comes to your children receiving the best possible care. Paediatrician Dr John Singsit along with their team have worked with my four children on weekends and late evenings just to make sure they are all receiving the attention and services they require which is definitely something we have never come across until discovering them.
I, 100% recommend the DoveTouch Specialist Team and their services to everyone and especially to anyone that is starting to or has lost faith in Children's Medical Services, you definitely will not regret making the call.
Dr John Singsit, was not only a wealth of knowledge, but very personable, he listened to our concerns, very generous with his time and he offered real support. I feel we now are on the right track with my daughters health issues when other Paediatricians and Doctors just fobbed her off.
I feel extremely fortunate to have a quality Clinic, DoveTouch Specialists, right here in Bacchus Marsh.
The Paediatrician my children see, Dr John Singsit, is marvellous! He really listens, he’s funny, calm, and reassuring, and he has kind and gentle nature with our children. They look forward to their visits with him.
Dr John, makes sure he explains everything thoroughly , and answers any questions.
The reception/administration staff are friendly, efficient and thorough with returning calls and emails, and following up on appointment requests and queries.
We really are blessed to find a great support for our children, as we navigate the difficult journey of finding good fit treatment, medication, in order to help our children to be their best selves. I highly recommend this Clinic to anyone seeking quality specialist care for their child.
1st consultation with Dr John (paeds) today. I felt a weight lifted off my shoulders after a year of getting no where with prior professionals. He actually listened. He went through everything from a to z. He spent an hour with me. He explained everything even showing diagrams in a way I could understand. He has such an amazing bed side manner when I had a bit of a teary. I know my little boy & myself are in good hands now & will have a brighter future thanks to John.

Bacchus Marsh, Victoria

Suite 1-2, 11B Gell Street, Bacchus Marsh, VIC 3340

0439 112 788

Sun: Closed, Weekdays: 10am - 4pm, Sat: 10am - 4pm

Golden Point

Ballarat, Victoria

We are excited to open our second location in Golden Point, Ballarat. (Note: We are accepting Referrals. We will commence Face to Face consults soon).

Our Address in Ballarat:

Golden Point Medical Centre

Shop 4, 402 Main Road, Golden Point, VIC 3350

Phone: (03) 5331 9542   Fax: (03) 8677 9445



Dec 2023: Discharge Letter Feedback: If you have been sent a discharge letter from the clinic, please email us (preferred) or give us a call to discuss available options.

Christmas and New Year Break (Dec 2023, Jan 2024): Please note that we are closed for Christmas and New Year break from Dec 21st (4pm) 2023 to Jan 21st 2024. We will re-open from Jan 23rd, 2024. 

Please be advised that our preferred form of communication is by email.

Please do not text us as this will not be received. 

NEW PATIENTS: Please be advised that you will need a GP referral to see the Paediatrician. The wait times at the moment is 8-10 months. We only accept GP referrals to see the Paediatrician for children 11 years and below. However, we do maintain an active cancellation list and will advice if an earlier slot opens up.

(Note: As Dr Singsit is not taking any new or existing appointments, all appointments in future can ONLY be discussed and organised after consultation with Dr Nancy)

EXISTING PATIENTS: Please email us your query (scripts / script changes / medication / paperwork / other challenges) and we will forward your request to the Paediatrician and come back to you with date and time or feedback from the Paediatrician. (Note: Please note that we require a 4 week window to organise scripts. Please email us as soon as you take the last repeat from the pharmacy).

Please be respectful of our Practitioners and Staff. Please note that we will not accept any rude behaviours.

We are not an emergency service.

Please approach your regular GP for regular care.

For urgent matters, please ensure you call 000 for Emergency. 

Referrals / Contact Us

Tel: 0439 112 788
Fax: 03 8677 9445
Argus Service ID: 4000107

Due to large call volumes, our preferred form of communication is by Email.

Email us