UPDATES:
A) NEW PHONE NUMBER: We have a new phone number: (03) 7053 4576
B) PLANNED BREAK:
** Dr Nancy - Paediatrician - On Leave from Mar 20th 2026 to April 15th 2026.
** Dr Hussain - Paediatrician - On Leave from Mar 3rd 2026 to Mar 22nd 2026.
** Dr Silva - Paediatrician - On Leave from Dec 19th 2025 to Feb 11th 2026.
** Clinic Holiday: March 31st 2026 to April 13th 2026
Please be advised that our preferred form of communication is by email.
Please do not text us as this will not be received.
C) NEW PATIENTS: Please be advised that you will need a GP referral to see the Paediatrician. The wait times at the moment is 3-6 months. We only accept GP referrals to see the Paediatrician for children upto 16 years. However, we do maintain an active cancellation list and will advice if an earlier slot opens up.
D) SENDING NEW REFERRALS / REPORTS / FILES:
Please email us at reception@dovetouchspecialists.com
E) EXISTING PATIENTS: Please email us your query (scripts / script changes / medication / paperwork / other challenges) and we will forward your request to the Paediatrician and come back to you with date and time or feedback from the Paediatrician.
(Note: Please note that we require a 4 week window to organise scripts. Please email us as soon as you take the last repeat from the pharmacy).
F) APPOINTMENT POLICY: On a minimum, all our patients need to have an Annual face to face review with the Paediatrician.
Any other appointments is as scheduled / advised by the doctors.
All our patients are encouraged to provide regular feedback / queries by email for the doctor to review and advice. (Note: Please ensure you include the child's full name and date of birth within your email).
Please be respectful of our Practitioners and Staff. Please note that we will not accept any rude behaviours.
G) BILLING POLICY: Please note we are a Private Clinic and charges apply to see our Specialists. If any out of pocket / gap payment fees is advised for your appointment; this amount is payable on the day.
(Note: Cancellation fees of $40 apply for appointments cancelled with notice period of 48 hours or less. This fee is payable prior to any future appointments that may be required).
(Please note: We have reviewed our fee structure and our fees have increased from Feb 2026 for all appointments. Please speak to our reception staff for the fees applicable for your appointment)
We are not an emergency service.
Please approach your regular GP for regular care.
For urgent matters, please ensure you call 000 for Emergency.